Home >> Support
Support
We would like to hear from you!
Here is what our customers say about us:
"Thank you for your help. You are the best and the fastest Support Team I have ever known."
"Thank you for your help. You are the best and the fastest Support Team I have ever known."
-Dr. Bariza Blanquier, INSERM, France.
We respond within one business day. In case you do not hear from us, it is probably because your email did not reach us or you did not receive ours. To ensure our email reaches your inbox, please add support@premierbiosoft.com to your address book or safe senders list.
Browse our FAQ section for product download, installation and ordering questions. For a quick overview of how to use our products, we have designed multi-media tutorials that step you through each function. For helping identifying which of our products best meet your research needs, get in touch with us.
For your account related information, please visit your personalized home page, available upon logging-in from our home page.
 |
Installation After downloading the demo version, double click the installation file (.exe file). The installation wizard steps you through the steps using onscreen prompts. By default, the program installs at C:\Program Files. Launch the product from Programs under the Start Menu or use the shortcut on the desktop. |
 |
System Requirement Check the OS compatibility and system configuration for efficiently running the product. |
 |
FAQ For some of the most common questions, we have made a comprehensive list of general and product specific questions. |
